FXCM Asia Limited
FXCM Inc. (NYSE: FXCM), one of the pioneers in online margin currency trading, was founded in 1999 and listed on the New York Stock Exchange in 2010. FXCM established its Hong Kong office in 2003. Currently it has offices in New York, London, Berlin, Paris, Milan, Athens, San Francisco, Plano and Sydney, and affiliate offices in Tokyo, Tel Aviv, Santiago, Beirut and Istanbul.
Client Support Representative (Foreign Exchange)
Job Description
Key Responsibilities:
- Handle active forex clients’ enquiries through phone, email and live chat in a professional manner
- Support Sales Team in offering our multiple forex trading solutions, platforms and services to self trading clients
- Provide exceptional support to existing client base including market commentary, trading education and audit
- Liaise with local and international sales and support teams
- Fixed monthly basic salary + discretionary quarterly performance-based bonus
Ideal Candidate Should Be:
- Degree Holder with major in Economics / Finance / Business Administration preferred
- At least 1 year related professional client support experience. Experience gained from financial industry is an advantage
- Fluent in spoken and written English and Mandarin is a must
- Proficiency on PC and word-processing (both English and Chinese), at least 30 wpm in Chinese
- Must be able to work rotating shifts. (Day shift 8AM – 5PM / Night shift 3PM – 12AM)
- Fresh graduate will be considered, formal on the job training will be provided
Apply Method
A competitive remuneration package will be offered to the successful candidate. Interested candidates please send your resume with present and expected salary to us below means:
Email To: hr@fxcmasia.com
Attention To: Human Resources Manager
Website: www.fxcmasia.com
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